FRO and Court Costs Orders
The Family Responsibility Office collects support. If you want FRO to be able to collect any court costs you are awarded, they must be clearly defined as support in your … Continue reading
Voluntary Arrears Payment Schedule (VAPS)
If you are a payor and you owe support arrears, you should contact the Family Responsibility Office to arrange a Voluntary Arrears Payment Schedule (VAPS). Through a VAPS, you and … Continue reading
FRO CANNOT Change Your Court Order
It is very important to understand that the Family Responsibility Office cannot change your court order. FRO is mandated to enforce your court order. While they have the ability to … Continue reading
Mail and Fax Standard
The Family Responsibility Office is a government program and as such is expected to follow the Ontario Public Service (OPS) Common Service Standards. “The OPS Common Service Standards (CSS) are … Continue reading
Telephone Standard
The Family Responsibility Office is a government program and as such is expected to follow the Ontario Public Service (OPS) Common Service Standards. “The OPS Common Service Standards (CSS) are … Continue reading
Clients are Income Sources
If a payor is in arrears, the Family Responsibility Office can send their employer a Support Deduction Notice to have their paycheck garnisheed for up to 50% of their take-home … Continue reading
Case Studies
Sharing your story with others helps build community, makes you feel less alone and lets other people in similar situations see that they are not the only ones struggling. It … Continue reading
Your Arrears
A poll about the amount of outstanding arrears currently owing in Family Responsibility Office cases belonging to FROstrating readers
Access to Information
The Family Responsibility Office has the legal right to demand enforcement related information from anyone. Anyone. So it is essential that you provide FRO with the names of any people … Continue reading
Income Sources
Income sources can be garnished by the Family Responsibility Office “income source” means an individual, corporation or other entity that owes or makes any payment, whether periodically or in a … Continue reading
FOAEAA
FOAEAA is short for the Family Orders and Agreements Enforcement Assistance Act. You can read it here This Act “provides for the release of information that may assist in locating … Continue reading
FRSAEA
The FRSAEA is short for the Family Responsibility and Support Arrears Enforcement Act. You can read it here The Act is a list of rules that the Family Responsibility Office … Continue reading
FRO’s Service Standards
The Ministry of Community and Social Services (the Ministry responsible for overseeing the Family Responsibility Office) states that it “is committed to providing consistent high‐ quality, cost effective services, in … Continue reading
FRO Staff – Who is Who?
The Family Responsibility Office is a program administered by the Ministry of Community and Social Services. Ted McMeekin is the Minister of Community and Social Services. You can contact him … Continue reading
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